Privacy Policy - Frequently Asked Questions

1. What is the purpose of this Privacy Policy?
This privacy policy describes the personal data collected or generated (processed) when you interact with FoodBank through our websites, digital experiences, mobile applications, stores, events, or other services, collectively referred to as the "Platform." It explains how your personal data is used, shared, and protected, as well as your rights regarding your personal data and how you can contact us.

2. Who is responsible for processing my personal data?
The FoodBank entity responsible for processing your personal data depends on how you interact with the Platform and your location. Please refer to our List of Local Entities for the relevant FoodBank entity and contact details.

3. What personal data do we collect and when?
We collect certain personal data to provide you with requested products or services. This may include when you make purchases, contact customer service, request communications, create an account, participate in events or contests, or use our Platform.

4. What types of personal data do we collect?
The personal data we collect includes:

• Contact details: Name, email, phone number, shipping, and billing address.
• Login information: Screen name, password, unique user ID.
• Personal details: Gender, hometown, date of birth, purchase history.
• Payment information: Credit card or payment details.
• Media: Images, photos, and videos.
• Physical characteristics: Weight, height, body measurements (stride, shoe/foot size, apparel size).
• Fitness activity data: Time, duration, distance, location, calorie count, pace/stride.
• Preferences: Wish lists, marketing, and cookie preferences.

5. Do we collect additional personal data for specific features?
Yes, we may collect additional data to enable certain Platform features. For example:

• Location data: To log your running route.
• Contacts: To allow interaction with friends.
• Calendar: To schedule training plans.
• Social network credentials: To post content from our Platform to social media.

This additional data may include:

• Movement data from your device’s accelerometer.
• Photos, audio, contacts, and calendar information.
• Sensor data, including heart rate and GPS location.
• Social network information, including credentials and public posts.

6. What data is automatically collected when I interact with the Platform?
Certain data is collected automatically from your device or web browser. This includes:

• Device information: IDs, type, call state, network access, storage, and battery info.
• Traffic data: Products viewed, added to cart, searched for, and logged-in status.
• Cookies and tracking data: IP addresses, referrer headers, browser information, web beacons, and tags.

For more details, please refer to the "Cookies and Pixel Tags" section of this privacy policy.

If you have any questions or concerns about our data collection practices, please contact us through the provided contact details in the List of Local Entities.